To understand what and how a Smart City looks,  it is important to establish definition of Smart City with all Services, Solutions and Products. Let’s get a quick zest of Smart City & its comprehensions.

Each city is different. Each city must therefore meet specific needs and challenges. Each city therefore develops its own smart city vision. Consequently, how can a smart city be defined?

It is essential to have a broad definition of a ‘Smart City’ with its different parameters and components around which each city can come up with its own definition depending on the level of development, aspiration and resources as well as willingness to change.

To provide for the aspirations and needs of the citizens, urban planners ideally aim at developing the entire urban eco-system , which is represented by the four pillars of comprehensive development i.e. institutional, physical, social and economic infrastructure. This can be a long-term goal and cities can work towards developing such comprehensive infrastructure incrementally. This is important to create a clear understanding of smart City in the minds of the government agencies, stakeholders and citizens who are/ will be involved in the implementation of the smart city projects.

Key Elements:

  1. Define the scope of smart city development in the context of the status of development and availability of infrastructure in the city.
  2. Specify types of products, services and solutions that fall within the scope and ambit of the procurement processes specific to the city.

Performance Indicators:

  1. Specific definition of Smart city based on city dynamics developed.
  2. Smart ways to use information technology innovated.
  3. Smart solutions defined and explained clearly. Few of these solutions can be described as below: –
  • E-Governance and Citizen Services
  • Waste Management
  • Water Management
  • Energy Management
  • Urban Mobility

Targeted Outputs:

  1. The city has a comprehensive development plan, which seeks convergence of services / solutions/ systems for inclusion of institutional, physical, social and economic infrastructure.
  2. The city has a master plan that integrates smart solutions.
  3. The city has a clearly stated Vision and Mission.


  1. Any missing stakeholder in this process may lead to the development of a flawed definition , which could result in projects not being aligned with the needs of the city.
  2. City may face challenges when operationalizing and implementing the services and smart solutions as defined in the comprehensive city development plan/ master plan.
  3. City may prove to be difficult to ensure provision of services, as envisioned at the time of planning.
  4. Integrating services and smart solutions into the master plan for the city would involve working with different governance systems, which could be challenging.